Flu season support to care homes

Community pharmacies open over Christmas and New Year 2025-26

Please find below the full text and links of advice and guidance for care homes for Christmas and New Year 2025-26.


Alternatively:

Dear Care Home Manager

As we enter the winter period, we want to ensure you are fully supported particularly over the Christmas and New Year bank holidays should a flu outbreak occur in your care home. The BOB ICB has commissioned several pharmacies to hold stocks of Tamiflu (oseltamivir) to support timely treatment.


Reducing the Risk of Flu Outbreaks

Please review the following actions to help minimise the risk of influenza, COVID-19, and other respiratory viral infections in your home:

  • Celebrate Christmas safely and encourage safe visiting practices.
  • Ensure strong Infection Prevention and Control (IPC) measures are in place, including for hand washing, respiratory hygiene and enhanced cleaning.
  • Check that all eligible residents have received their vaccinations for COVID-19, Flu, and RSV especially new admissions or those returning from hospital. Contact your GP practice if any vaccinations are outstanding.
  • Continue to encourage staff vaccination uptake to protect both residents and colleagues.
  • Please refer to the current guidance on combined COVID and Influenza rapid test kits (combo tests), including extensions to expiry dates and reporting requirements.


Bank Holiday Arrangements and Antiviral Access

This year, Christmas Day is on a Thursday, followed by Boxing Day and a weekend, meaning that no routine community pharmacy medicine deliveries are expected until Monday afternoon (29 December), and possibly not until Tuesday (30 December). BOB ICB Medicine optimisation team supporting flu will not be available on bank holidays and weekends.


BOB-wide Christmas and New Year holiday Pharmacy opening hours 2025-26


To ensure patients and care homes can access flu antivirals promptly, the BOB ICB has put in place the following support:

Commissioned Pharmacies


Standard Stock Levels

  • Tamiflu 75 mg: 10 boxes
  • Tamiflu 30 mg: 10 boxes


Enhanced Stock Pharmacies

Of the above 30, 4 pharmacies hold additional stock:

  • Tamiflu 75 mg: 40 boxes
  • Tamiflu 30 mg: 20 boxes
  • Tamiflu Liquid: 5 bottles
Pharmacy Christmas Boxing Day New Year's Day
Boots Ambassador Ave, Cowley, OX4 6XJ (Oxford Retail Park) Closed Closed Closed
Boots Unit 1C Banbury, OX16 1LX (Banbury Cross Retail Park) Closed 10 am - 4 pm 10 am - 4 pm
Consult Pharmacy 172 Tring Road, Aylesbury, HP20 1JR (main road) 2.30 - 6 pm 2.30 - 6 pm 2.30 - 6 pm
270-274 Oxford Road, Reading, RG30 1AD (main road) Closed Closed Closed

Christmas & New Year increased stockholder

Of the four pharmacies holding enhanced stock, Consult Pharmacy (Aylesbury) has been commissioned to maintain significantly increased quantities over the extended bank-holiday period. They will be open for half-day during the bank holiday period (14:30–18:00) to support supply during this time.



Additional holiday emergency stock held by Consult:

  • Tamiflu 75 mg: 150 boxes
  • Tamiflu 30 mg: 80 boxes
  • Tamiflu Liquid: 10 bottles

Important Points to Note

  • Care homes are responsible for collecting any prescribed antivirals.
  • Please be aware that you may need to travel further than usual and may need to arrange a courier or taxi to collect the medication.
  • Community pharmacies will not deliver medicines during the bank holiday period.
  • Treatment should ideally begin within 48 hours of symptom onset for residents with suspected or confirmed influenza.
  • During a flu outbreak, the community pharmacy may require up to 1 day to prepare and supply medication, depending on stock levels, staffing, and bank holiday pressures.
  • Patients and care homes will be advised to use their local pharmacy as recommended by WestCall, unless directed otherwise by them.
  • WestCall have been informed of which pharmacies are open and the stock they hold, ensuring they can direct you appropriately during a flu outbreak.
  • Consult Pharmacy is commissioned to hold the additional emergency Tamiflu stock for the BOB area. To avoid overwhelming their workload during the bank holiday period, please ensure that only patients requiring Tamiflu are referred to them.

 

BOB ICB Medicines Optimisation Team

If you have any queries, please contact bobicb.medicines@nhs.net.

(staffed daily Monday to Friday 9am-5pm). Closed at weekends and bank holidays)