Single Point of Access - update

Since, 19 December, OUH has requested all ambulance crews who review a person in a Care Home in Oxfordshire and where there is a potential to convey the person to hospital, to carry out the following.

  • The 999 crew call the Health Care Professionals line in the Single Point of Access (SPA), to discuss each potential conveyance with a clinician, gerontology are conference called in as required


Three options.

  1. Leave the person where they are with no further input
  2. Urgent Community Response (UCR) or Hospital @ Home to visit and assess the person.
  3. If ongoing treatment is required, this is delivered by the Hospital@Home team


Ideally, Oxford Health would prefer if care homes called SPA in the first instance.


Single Point of Access will discussed at the Oxfordshire Registered Manager Network on 19 March.


Read more in our weekly newsletter for 19 February 2025

22 December 2025
Financial pressures survey
17 December 2025
Flu support to care homes
10 December 2025
Flu virus mutations and increased cases
3 December 2025
ERB changes
26 November 2025
Second COVID-19 report published
19 November 2025
Webinar | navigating sponsorship
12 November 2025
New BOB ICB cluster to meet for first time
5 November 2025
Government publishes ERB economic impact assessment
29 October 2025
Five DHSC consultations
22 October 2025
Free IR webinar